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Frequently asked questions

Have questions? We have answers!

Do you service my area?

We service all areas within a 30km radius of Melbourne CBD. If you would like to find out if we come to you, please call us on 1300 044 206, or email support@newlinepainting.com.au and we will reply within 15 minutes

Can I trust my painters?

All painters that we work with are:-
Fully qualified tradesman
Have at least 10 years’ experience
Have public liability insurance
Recent police checks

But more importantly, they are:
Friendly, hard-working and punctual

What happens if something goes wrong during my job?

In the off chance that something unforeseen occurs during your paint job (e.g. broken items, missed areas in the painting, etc.) please contact us as soon as possible. We will replace all broken items and reschedule another booking for a re-paint of the unsatisfactory section for your home within 7 days.

What is your 100% satisfaction guarantee policy?

If you are not happy with your painting, contact us by calling 1300 044 206, or emailing support@newlinepainting.com.au and we will schedule a re touch up free of charge within the following 7 days.

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